The consumption charge is the largest part of your water bill. Any water that passes through the meter is considered consumed, including water passing through from a leak. To reduce your bill, check for leaks.
For the most accurate reading, take a water meter reading just before going to bed, or when no one will use any water for several hours. Take another meter reading in the morning before any water is used, or after a few hours of non-usage. The two readings should be the same. If they are not, you have a leak and further investigation is recommended.
Toilets are the most common source of water leakage. To test your toilet to determine if it has a leak:
- Put a toilet testing tablet or food colouring in the tank. If, without flushing, colour seeps into the bowl, the toilet has a leak.
- Lift the tank cover and look for water running into the overflow tube. To test the overflow tube, carefully remove the lid from the toilet tank and the water level should be approximately one inch below the top of the overflow. If the water level in the toilet tank is at the top of the overflow tube, that is where a leak may be occurring, and the float which controls the water level should be adjusted.
A toilet leak of any type should be repaired immediately.
If you have completed your leak investigation but your results are inconclusive or unclear, call Halifax Water’s Customer Care Centre at 902-420-9287. We will arrange an appointment with a Field Service Technician to help find possible causes of leakage.