Halifax Water offers it's services to thousands of customers across Halifax Municipality everyday. This is the place to learn more about what Halifax Water and our customers are responsible for. Learn more about preventing pollution, water conservation, the protected lakes and surrounding areas that provide our customers with safe drinking water, where those protected areas are, and much more!
Corporate Social Responsibility
Halifax Water strives every day to provide world-class water, wastewater and stormwater services to customers. We also work to be part of the community throughout the year, supporting a wide variety of events, causes and groups.
As a homeowner within the Halifax Regional Municipality, you are responsible for a number of things on your property that affect Halifax Water's systems - water, wastewater and stormwater.
Reducing Your Water & Wastewater Use
Halifax Water bills (for water and wastewater service customers) change according to water usage so each household or business will differ based on individual usage (or consumption) patterns. The water meter measures the amount of water used in a household or business which comprises the largest part of water and wastewater charges on your bill, so lower usage means a lower bill.
How a Water Meter Works
When water comes into your home or building, it enters through a water lateral and then goes through the water meter. All of the water that enters the building is measured. The water that passes through the water meter spins a built-in device.
Click Before You Dig
Halifax Water has almost 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region. Damage to this infrastructure, and other underground infrastructure, caused by construction and excavation activities can pose a significant risk to public safety, can disrupt essential services, and can lead to significant repair costs.
Don't Dump It
Wastewater is produced when you shower, wash clothes, flush the toilet, prepare your meals, and clean up dishes. However, not everything that is disposed of down the drain is safe for the plumbing in your house or safe for the miles of public sewers that service your community.
In February 2015, Halifax Water undertook a stakeholder consultation in support of an application to implement a Seasonal Disinfection Program. Since 2017, Halifax Water has turned off the Ultraviolet (UV) systems annually between November 1 and April 30 at the Halifax, Dartmouth, Eastern Passage, and Herring Cove Wastewater Treatment Facilities (WWTFs).
Preventing Water Contamination
A cross connection is a piping arrangement that allows a potable water system to be connected to a source of potential pollution or contamination. It's very important to protect against cross connections in order to prevent backflow into potable water.
Maps & Apps
Halifax Water is proud to provide a gallery of maps, mapping applications, and relevant mapping resources for public access. Use these to learn more about our services, infrastructure, major projects and more.
Providing Value to Customers
What is the value of integrated water, wastewater and stormwater service? Water is essential to our daily lives. It keeps our community healthy, Halifax running, and our economy growing.