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Freedom of Information Policy

We are committed to respecting the privacy rights of all individuals

Halifax Water is committed to respecting the privacy rights of all individuals whose personal information it has collected and to ensuring the confidentiality and security of that personal information and to excellence in the management of that personal information.

Halifax Water will ensure adherence to the privacy protection provisions of Part XX (Freedom of Information & Protection of Privacy) of the Municipal Government Act (MGA), the Personal Information International Disclosure Protection Act (PIIDPA) and other applicable legislation.

Violations of this policy whether intentional or inadvertent, may result in disciplinary action up to and including termination of employment. Where appropriate, legal sanctions may be pursued.

Impact of COVID-19 on Requests

Halifax Water is advising potential applicants to expect delays in the processing of requests at this time. Due to the COVID-19 pandemic, Halifax Water staff are working remotely and will not be in a position to search for records responsive to the request.


Employee - includes a person retained under an employment contract to perform services for Halifax Water. For the purpose of this policy, an employee also includes individuals seconded to Halifax Water and volunteers, students and interns who have access to records

FOIPOP - Freedom of Information and Protection of Privacy, Part XX of the MGA

Personal Information - as defined in Part XX of the MGA, is recorded information about an identifiable individual including:

  • The individual's name, address or telephone number;
  • The individual's age, sex, sexual orientation, marital status or family status;
  • The individual's race, national or ethnic origin, colour, or religious or political beliefs or associations;
  • An identifying number, symbol or other particular assigned to the individual;
  • The individual's fingerprints, blood type or inheritable characteristics;
  • Information about the individual's health-care history, including a physical or mental disability;
  • Information about the individual's educational, financial, criminal or employment history;
  • Anyone else's opinions about the individual, and
  • The individual's personal views or opinions, except if they are about someone else.

PIB - Personal Information Bank is a collection of paper records or electronic documents that are sorted by a personal identifier such as name, employee number or a database that is indexed by one or more personal identifiers.

PIIDPA - Personal Information International Disclosure Protection Act

Privacy Breach - an event of unauthorized collection, access, use, disclosure, storage or alteration of personal information.

Record - as defined in Part XX of the MGA, includes books, documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, mechanical or other means, but does not include a computer program or any other mechanism that produces records.

Policy Objectives

The objectives of this policy are:

  • To ensure Halifax Water meets its legislated and regulatory responsibilities in the management of personal information;
  • To ensure consistency in practices and procedures in administering such legislated and regulatory responsibilities;
  • To ensure effective protection and management of personal information by identifying, assessing, monitoring and mitigating privacy risks in Halifax Water programs and activities involving the collection, retention, use, disclosure, storage and disposition of personal information;
  • To ensure only the minimum amount of personal information required for a specific purpose is collected, used or retained; and
  • To ensure that appropriate consent is obtained and that systems used for storing personal data comply with legal and regulatory requirements.
Policy Directives

This privacy policy applies to all Halifax Water employees and all personal information in the custody and/or control of Halifax Water.

  • This privacy policy will be posted on Halifax Water’s website.
  • All Halifax Water employees will be advised of this privacy policy and privacy awareness training will be available and delivered to employees.
  • Halifax Water will collect, access, store, use, and disclose personal information only where authorized by law or agreement.
  • Halifax Water will make reasonable efforts to ensure that individuals understand the purpose for which their personal information is being collected and the need for such collection.
  • Halifax Water will limit its collection of personal information to that which is required for its programs and services; reasons for collection of information will be provided at the time that consent is sought. Where an Act, Regulation or Municipal By-law requires that information be provided, consent will not be required for the collection of that information.
  • Halifax Water will use and disclose an individual’s personal information only for the purpose for which it was collected, for a use consistent with that purpose, for other purposes for which consent has been obtained, or for other purposes required or permitted by law.
  • Halifax Water is committed to protecting personal information through appropriate administrative, technical and physical security measures and safeguards, regardless of the format in which the personal information is held.
  • Halifax Water will retain personal information in accordance with legislative requirements and will ensure that proper care is taken in the disposal of personal information.
  • Halifax Water will make every reasonable effort to ensure its records of an individual’s personal information are accurate and complete and will allow a person access to their own information to verify, update and correct it.
  • Halifax Water will ensure that this policy is considered for all new and significantly amended programs or services that collect, use or disclose personal information.
  • Halifax Water will establish a privacy breach/complaint protocol as per Appendix A.
  • The Halifax Water website will post and adhere to a policy statement developed in compliance with this privacy policy.

Complaints or questions with respect to this policy may be directed to the Corporate Legal Counsel for Halifax Water.

Accountability & Security Roles and Responsibilities

Employees – All Halifax Water employees are required to know and understand their obligations under this policy. Employees are expected to respect the confidentiality of personal information and report any breaches of privacy to their immediate supervisor. Employees will make reasonable efforts to ensure personal information is protected.

Supervisors and Managers – along with the responsibilities noted above, Managers and Supervisors are required to ensure that their staff follow this policy and the applicable Acts.

Directors - along with responsibilities noted above, Directors are responsible for making reasonable security arrangements for personal information in their custody, ensuring that staff receive privacy awareness training, and ensuring that service providers are compliant with this policy.

General Manager – will provide advice and guidance to Elected Officials, Executive & Senior Management and employees with respect to the treatment of personal information within Halifax Water and will monitor and report on Halifax Water’s compliance with this policy. In addition, the General Manager is responsible for the proper application of Part XX of the MGA, PIIDPA and other Acts or policies with respect to personal information.

Monitoring and Review

The General Manager will be responsible for monitoring compliance with this policy and conducting an annual review of this policy.