Current Notices
Cunard Street – Water Lateral Repair
Halifax Water crews are on-site undertaking an emergency water service lateral repair near 6021 Cunard Street, Halifax. Water service will be temporarily shut down in this area. No estimate of service restoration time.
There will be an altered centre line in the work zone. Two-way traffic will be maintained. Experienced traffic control personnel will be on-site to manage traffic flows. Sidewalks within the work zone will be closed.
Security Update: Two-Factor Authentication Launching on January 28
The privacy and security of your personal account information is our top priority for Halifax Water. As we continue to improve access to your Halifax Water Customer Connect account, we are committed to introducing more effective online security mechanisms to help protect your information. As a result, on January 28, Halifax Water will be introducing Two-Factor Authentication (2FA) as part of the login process for the Customer Connect Portal.
What is 2FA?
Two-factor authentication (2FA) is a security method that requires two forms of identification. This typically involves something you know (like your password) and something you have (like a one-time passcode sent to your phone or email).
Lake Major Returns to Voluntary Restrictions
Due to the recent precipitation, Halifax Water’s source water supply has started to replenish and recover. As a result, Lake Major’s levels have increased by 70cm. Effective immediately, all customers serviced by Lake Major will be returned to voluntary water restrictions.
Halifax Water is cautiously optimistic that water levels are slowly recovering; however, staff continue to monitor water supply levels. The amount of precipitation that occurs over the winter months will ideally provide enough water to fully recharge lakes across the region. Until then, all customers and residents are urged to follow voluntary water conservation measures until further notice.
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