Current Notices

Prince Street – Water Main Repair

Published: 2:57 PM | January 30, 2026

Halifax Water crews are on-site undertaking an emergency water main repair near 53 Prince Street, Lower Sackville. Water service will be temporarily shut down in this area. No estimate of service restoration time.  

There will be stop-and-go traffic in the work zone. Experienced traffic control personnel will be on-site to manage traffic flows. Sidewalks will remain open. 

Customers in the area may experience discoloured water during/following this repair. It is recommended that those customers run the COLD water at one faucet until the water runs clear. To learn more about discoloured water and to report it, please visit www.halifaxwater.ca/discoloured-water.  

Halifax Water

Victoria Road – Water Main Repair 

Published: 9:48 AM | January 30, 2026

Halifax Water crews are on-site undertaking an emergency water main repair near 5393 Victoria Road, Halifax. Water service will be temporarily shut down in this area. No estimate of service restoration time.  
 
There will be a 4-way stop-and-go traffic in the work zone. Experienced traffic control personnel will be on-site to manage traffic flows. Sidewalks will remain open.
 
Customers in the area may experience discoloured water during/following this repair. It is recommended that those customers run the COLD water at one faucet until the water runs clear. To learn more about discoloured water and to report it, please visit www.halifaxwater.ca/discoloured-water.  
 

Halifax Water

Orkney Drive – Water Main Repair 

Published: 9:37 AM | January 30, 2026

Halifax Water crews are on-site undertaking an emergency water main repair near 9 Orkney Drive, Dartmouth. Halifax. Water service will be temporarily shut down in this area. No estimate of service restoration time.  
 
Orkney Drive will be open to local traffic only between Gourok Avenue and Dunrobin Drive. Experienced traffic control personnel will be on-site to manage traffic flows. 
 
Customers in the area may experience discoloured water during/following this repair. It is recommended that those customers run the COLD water at one faucet until the water runs clear. To learn more about discoloured water and to report it, please visit www.halifaxwater.ca/discoloured-water.  

Halifax Water

Security Update: Two-Factor Authentication Launching on January 28

Published: 10:08 AM | January 7, 2026
Updated: 9:47 AM | January 28, 2026

The privacy and security of your personal account information is our top priority for Halifax Water. As we continue to improve access to your Halifax Water Customer Connect account, we are committed to introducing more effective online security mechanisms to help protect your information. As a result, on January 28, Halifax Water will be introducing Two-Factor Authentication (2FA) as part of the login process for the Customer Connect Portal.

What is 2FA?

Two-factor authentication (2FA) is a security method that requires two forms of identification. This typically involves something you know (like your password) and something you have (like a one-time passcode sent to your phone or email).

Halifax Water

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