Halifax Water operates three large state-of-the-art, ISO 14001 Certified, water supply plants and six modern smaller community supply plants to provide water to 360,000 customers throughout the Halifax Municipality.
Operators at all Halifax Water’s supply plants continuously monitor and adjust the treatment process to ensure the water output is of the highest possible quality.
My Water Has a Taste & Odour
Have you ever smelled the air after it's rained on dry soil, or caught scent of a freshly ploughed field? How does that smell get into our water?
Naturally occurring minerals (primarily iron and manganese) in the water are typically to blame for water discolouration. These minerals, which are heavier than water, settle in water mains under normal operating conditions.
Basement Flooding & Sewer Backup
Most often a sewer/wastewater backup is caused by a plugged wastewater connection. Over time, tree roots, grease or other debris can build up in the connection eventually causing a blockage. Here is some helpful information for preventing or dealing with backups.
Finding Water Leaks
The consumption charge is the largest part of your water bill. Any water that passes through the meter is considered consumed, including water passing through from a leak. To reduce your bill, check for leaks.