Understanding Your Halifax Water Bill

As of 0ctober 2025, Halifax Water launched an updated bill design.

As part of Halifax Water’s ongoing effort to simplify the customer experience, we have updated the design of our bill. The new one-page layout offers a more streamlined way to understand your bill.

Bill Layout Breakdown

Your Halifax Water bill contains 6 sections of information:

 

  1. Halifax Water Contact Information 
  2. Customer Account Information 
  3. Service Charges and Amount Owing 
  4. Payment Remittance Slip
  5. Metering Summary
  6. Usage History

 

New Bill Layout

HW Bills New Outline for Web

 

New Layout Features

  • One page design offers streamlined information and space for messaging on the back side of bill. 
  • New Icons for Water, Wastewater and Stormwater Service.
  • Updated Usage Chart for a visualized view of consumption history. 
Previous Bill Layout

Old Bill Layout Stacked for Web