You may be aware there is a labour disruption at Canada Post. This disruption will cause delays in receiving your mail, including your Halifax Water bill.
To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.
Visit Customer Connect to sign up for paperless billing. All you will need is information from your most recent bill.
Don’t have your most recent bill?
Send us an email at customercare@halifaxwater.ca with the subject line: I want to sign up for Customer Connect.
Provide us the name on your account, your account number and/or the service address, and your preferred contact number, and we’ll send you the details you need.